Customer Service – when did it die?

[Edited 2020-08-26 to correct lots of spelling mistakes] You know how it works. You purchased a product or service…you paid good money for it. Now, it either doesn’t work as advertised or it works and then is corrupted during a manditory update. So, you go to the web-site for the product and you try to […]

Bell is at it again…

If there is one thing Bell is good at, it is creating an unfair playing field, always tilted in its own corporate favour.  Whether it is about unilaterally changing user agreements after you sign up for them or collecting your usage information without your consent, Bell behaves as if it was immune from the social […]