JD Power – Builder Satisfaction Survey – Methodology concerns

Here is an e-mail I sent to the “ask-us” link from the JD Power web site about their survey methodology for “New-Home Builder’s Customer Satisfaction Survey”. I haven’t heard anything back from JDPA, but I will update this post if I do. Be careful how you interpret the results of this survey as it is […]

Bell is at it again…

If there is one thing Bell is good at, it is creating an unfair playing field, always tilted in its own corporate favour.  Whether it is about unilaterally changing user agreements after you sign up for them or collecting your usage information without your consent, Bell behaves as if it was immune from the social […]

Making investment practices more sustainable – Another great TED talk

I have thought a lot about the vocabulary we use when we speak about issues.  Much of the language we use comes to us courtesy of Economists.  We speak of consumers or clients rather than citizens.  We speak of economic debt and deficit to the exclusion of the discussion of social, cultural, environmental or infrastructure […]

Are you annoyed enough at Bell Canada to want to switch?

If you are annoyed enough by the planned #BellDataGrab to want to switch, you may find it harder than you imagine.  If, for example, you have a contract with Bell for one or more of their services, it may not be easy to get out of the contract.  Don’t lose hope. CRTC required the telecommunications […]

How to submit a privacy complaint with the Privacy Commissioner

If you feel that your privacy has been, or is being, violated by someone or some organization, you can file a complaint with the Privacy Commissioner for Canada.  If your complaint is with a federal government department or agency, you can file the complaint under the Privacy Act.  If it with the private sector, you […]

Being green can sometimes be as simple as following the frog

It may be an advertising pitch, but there is some truth to it.  The Rainforest Alliance has put together a cute pitch that TED.COM has nominated as one of the 10 best ads of the year.  The ad shows you what you don’t want to do to be green, and then goes on to show […]

The Story of Change : a new video from the makers of the “Story of Stuff”

This video is all about empowerment. It is all about acting on our commitments…to the environment, to social justice, to each other. It is about supporting our government’s initiatives for becoming a “World Class Regulator“. As with other “stuff” video, this one makes its point in the same clear logical fashion, taking us from being […]

Reducing herbicide use – Amazon hires goats for Japanese office landscaping – Your Community

Here is an unusual article from CBC about how Amazon.com is making use of Japanese goats to get rid of problem weeds on the company’s Japanese office grounds.  Companies don’t always get it right, but when they do, they should get kudos from the rest of us. Amazon hires goats for Japanese office landscaping – […]

The real price of market values: Michael Sandel at TEDGlobal 2013

Originally posted on TED Blog:
Photo: James Duncan Davidson Political philosopher Michael Sandel — the second “Michael from Harvard” this session — returns to TED in the last session of TEDGlobal, “All Together Now,” to address the marketization of our culture. These days there’s very little money can’t buy. If you ever wind up in…