Ever tried to get support from Intuit (maker of Quicken and Turbotax)?

[Update] Since this was written in 2016, Intuit sold Quicken which is now being managed by another group – Quicken Inc. I have used Quicken (by Intuit) since the mid ’90s.  I have purchased a new version each year as a new one became available (usually when I bought my tax software from them) so that I would […]