The City of Ottawa is currently conducting a review of residental solid waste service levels and this is your chance to have a say before the service levels change (or your tax bill does). The solid waste review has its own web page on the city’s site.
The site includes an on-line survey which allows you to give the city your views directly … democracy in action and all that. I took the survey and it took about 5 minutes to answer. They also have a contact address if the survey doesn’t give you enough flexibility to present your views.